niangua hills resort policies

SMOKING: All our cabins and homes are non-smoking. You may smoke outside the units but please dispose of all cigarette butts in the trash. Also no candles or incense please. If you smoke in your cabin or home, there will be a $250 cleaning charge. If you do not throw your cigarette butts in the appropriate receptacle, there will be a $75 cleaning charge.
 

MINIMUM STAY: A two-night minimum stay is required through the shoulder season. In-season stays and holiday weekend stays (all dates from Memorial Day through Labor Day) require a three-night minimum stay.
 

GUESTS: In order to respect the use of the resort grounds by paying guests, we do not allow non-paying guests to use resort property such as the swimming dock, covered fishing dock and pavilion. Non-paying guests are welcome to be in the cabins and homes only.
 

CHILDREN: Children of any age are welcome at Niangua Hills Resort. All children under the age of 14 must be accompanied by an adult while on the resort grounds. Guardians are cautioned to use reasonable oversight and are fully responsible for the healthcare and well-being of the child (children).
 

PETS: Pets are welcome to stay at the resort, only with prior arrangement with resort management. Unless you have received permission from the resort and have paid the pet fee, no animals are allowed and any guest violating this policy will have their reservation immediately cancelled and will be asked to leave the property, plus a pet cleaning fee of $50 will be incurred.

Pet fees are $50/dog and can be added as a retail item when making your reservation. Rules are as follows: 

1) Only non-shedding dogs are allowed. 

2) A maximum of two dogs per unit are allowed. 

3) All dogs must be on a leash while on resort grounds. 

4) Dogs must be dry when entering cabin. If your dog has just swam, please ensure they get dry before coming into the cabin. 

5) If dogs are left alone in the cabin, they must be kenneled. 

6) As all resort furniture is new, dogs are not allowed on any furniture.
 

CHECK-IN AND CHECK-OUT TIMES: Check-in time is 3 PM. Check-out time is 10 AM. Please respect the check-out time so the housekeeping team can ready the cabin or home for the next guest.
 

BELONGINGS: All guests are encouraged to lock cars, homes and cabins. Niangua Hills Resort is not responsible for lost or stolen items.
 

DEPOSITS: A deposit of 50% of the reservation costs will be due upon booking. For advanced reservations made more than 8 months prior to the check-in date, a $100 deposit will be charged upon booking.
 

RESERVATION CHARGES: The balance of the reservation is due 30-days prior to check-in and will automatically be charged to the credit card on file. For advanced reservations made when just $100 was charged at the time of booking, the remaining 50% will be charged to the card on file, 6-months prior to check-in.
 

DAMAGES: If items in the unit have been removed or damaged, the guest will be charged the amount to replace the item plus a 10% restocking fee. If a guest damages the unit itself (holes in walls, etc.), fees to repair the damage will be incurred by the guest, including supplies and labor to repair damage.
 

LIABILITY: Acknowledgement of the resort policies, also releases liability from the resort for any damages or injury sustained while a guest at Niangua Hills Resort. As a guest, you should be aware that your stay at Niangua Hills Resort may involve risks that may result in serious bodily injury and/or death. Some of the risks include, but are not limited to, drowning, falling, sports injury, slips, trips, falls, cuts, adverse weather conditions, the acts or omissions of guests or visitors on the Property during your stay, and the condition of the Property. The guest understands that the description of the risks in this Release of Liability, Waiver of Claims and Assumption of Risk (the “Document”) is not complete and that other risks or events that are known or unknown, anticipated or unanticipated may result in serious bodily injury and or/death. There is no lifeguard or resort staff on duty and all guests should use safety measures posted at all times.
 

CANCELLATIONS and CHANGES: Guests who have purchased the Worry-Free Bookings, should contact the plan to submit for refund. Guests who have not purchased travel protection, will be charged a $100 cancellation fee if the cancellation is made 31+ days prior to the check-in date. Guests cancelling within 30 days of their check-in date will forfeit the reservation fees and will not receive a refund. 

TRAVEL PROTECTION PLAN: Guests are encouraged to purchase our Worry-Free Booking travel protection. For just 10% of the reservation fees, you can have peace of mind knowing that if you must cancel your reservation, the full amount will be returned to you. 

GROUP RESERVATIONS: In an effort to encourage our large groups and family reunions to tidy up upon check-out and return all items such as kitchen wares, patio furniture, box fans, bbq grills, etc., back to their original location, a $30 charge per unit will be incurred for additional cleaning expenses. If the property has been left in good condition, with all items being placed back in the location in which they were found, no additional fees will be charged.