niangua hills resort policies

SMOKING: All our cabins and homes are non-smoking. You may smoke outside the units but please dispose of all cigarette butts in the trash. Also no candles or incense please. If you smoke in your cabin or home, there will be a $350 cleaning charge. If you do not throw your cigarette butts in the appropriate receptacle, there will be a $75 cleaning charge.
 

MINIMUM STAY: A two-night minimum stay is required through the shoulder season. In-season stays and holiday weekend stays (all dates from Memorial Day through Labor Day) require a three-night minimum stay.
 

GUESTS: In order to respect the use of the resort grounds by paying guests, we do not allow non-paying guests to use resort property such as the swimming dock, covered fishing dock and pavilion. Non-paying guests are welcome to be in the cabins and homes only. As you would treat your home and property, please extend the same level of care with ours. Trash should be placed in the appropriate receptacles, care should be taken to treat things respectfully to avoid damages and items removed from cabins should be returned to the same cabin. This helps avoid increased fees in the future and potential additional damages/cleaning fees. 

RESORT AMENITIES: All resort amenities are included with reservations. A one-time $50 Resort Fee provides unlimited access to the boat ramp, boat trailer parking lot, boat slips, kayaks & paddle boards, and the laundry room. (Note: Reservations made before December 1, 2025 may not have this fee included.
 

CHILDREN: Children of any age are welcome at Niangua Hills Resort. All children under the age of 14 must be accompanied by an adult while on the resort grounds. Guardians are cautioned to use reasonable oversight and are fully responsible for the healthcare and well-being of the child (children).
 

PETS: Pets are welcome in designated pet friendly cabins. Unless you have received permission from the resort and have paid the pet fee, no animals are allowed and any guest violating this policy will have their reservation immediately cancelled and will be asked to leave the property, plus a pet cleaning fee of $100 will be incurred.

Pet fees are $100 and can be added as a retail item when making your reservation. Rules are as follows: 

1) Only non-shedding dogs are allowed. 

2) A maximum of two dogs per unit are allowed. 

3) All dogs must be on a leash while on resort grounds. 

4) Dogs must be dry when entering cabin. If your dog has just swam, please ensure they get dry before coming into the cabin. 

5) If dogs are left alone in the cabin, they must be kenneled. 

6) As all resort furniture is new, dogs are not allowed on any furniture.
 

CHECK-IN AND CHECK-OUT TIMES: Check-in time is 3 PM. Check-out time is 10 AM. This property utilizes automatic door locks and therefore, will not allow unit entrance prior to 3:00 pm on the day of arrival or after the check-out time on the day of departure. Please respect the check-out time so the housekeeping team can ready the cabin or home for the next guest.

LATE CHECK-OUT FEES: Guests that leave the unit after the check-out time may be subject to a fee equal to an additional night stay.
 

BELONGINGS: All guests are encouraged to lock cars, homes and cabins. Niangua Hills Resort is not responsible for lost or stolen items.
 

DEPOSITS: A deposit of 50% of the reservation costs will be due upon booking. The remaining balance will be automatically charged to the card on file 30-days prior to the check-in date. 

RESERVATION AVAILABILITY:  The reservation calendar for the following year will be open on November 1. For example, reservations for the calendar year 2027 will be available for booking on November 1, 2026. Large groups may request to have a Group Reservation Block created, allowing 14-days of private access for group members to complete their reservation. 

RESERVATION CHANGES: Reservation changes can be requested up to 30-days prior to the check-in date. Changes cannot be made to reservations within 30-days of check-in. Reservation changes will not be allowed during the months of June & July, due to schedule policies with check-in and check-out dates. Before booking, please ensure you are reserving the dates needed.
 

DAMAGES: If items in the unit have been removed or damaged, the guest will be charged the amount to replace the item plus a 20% restocking fee. If a guest damages the unit itself (holes in walls, etc.), fees to repair the damage will be incurred by the guest, including supplies and labor to repair damage.

GROUP RESERVATIONS: Large groups and family reunions can request blocked dates. This provides the group 14-days to make their reservations before all dates open to the public. 

Additionally, in an effort to encourage our large groups and family reunions to tidy up upon check-out and return all items such as kitchen wares, patio furniture, etc., back to their original location, a $75 charge per cabin or home will be incurred for additional cleaning expenses. If the property has been left in good condition, with all items being placed back in the location in which they were found, no additional fees will be charged.  

TRAVEL PROTECTION PLAN: We are happy to be able to offer our guests peace of mind with our Worry-Free Travel Protection Plan, for just 10% of the reservations costs. This plan must be purchased at the time the reservation is made and will require the full payment to be made. If you have purchased Travel Protection and need to cancel your stay, please contact the Travel Protection company directly, to submit for reimbursement.
 

CANCELLATIONS and CHANGES: Guests who have purchased travel protection, must contact the Worry-Free Bookings company to submit for refund. The travel protection is purchased through a third-party vendor and Niangua Hills Resort cannot facilitate any cancellation request. Please see your email from Worry-Free Bookings to request a cancellation. 

Guests who have not purchased travel protection, will be charged a $100 cancellation fee if the cancellation is made 31+ days prior to the check-in date. Guests cancelling within 30 days of their check-in date will forfeit the reservation fees and will not receive a refund. 

LIABILITY: Acknowledgement of the resort policies, also releases liability from the resort for any damages or injury sustained while a guest at Niangua Hills Resort. As a guest, you should be aware that your stay at Niangua Hills Resort may involve risks that may result in serious bodily injury and/or death. Some of the risks include, but are not limited to, drowning, falling, sports injury, slips, trips, falls, cuts, adverse weather conditions, the acts or omissions of guests or visitors on the Property during your stay, and the condition of the Property. The guest understands that the description of the risks in this Release of Liability, Waiver of Claims and Assumption of Risk (the “Document”) is not complete and that other risks or events that are known or unknown, anticipated or unanticipated may result in serious bodily injury and or/death. There is no lifeguard or resort staff on duty and all guests should use safety measures posted at all times.